Privacy Policy

This Privacy Policy explains how Stitch Savvy handles personal data when you use sacksenselamp.click or contact us about tailoring, clothing alterations, garment remodelling, or upcycling services.

Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

We may collect identifiers and contact details, project and fitting information, communication content, appointment details, payment-related records, and technical data such as device and usage information. For tailoring and clothing alteration requests, we may also process information about garment condition, measurements, design preferences, and project notes needed to assess scope and carry out the work.

The categories of data collected depend on how users interact with the site and services.
02

How We Collect Data

We receive data when you submit a contact form, arrange a fitting appointment, communicate by phone or email, or provide details during an in-person consultation. We also generate limited records from service use, such as appointment logs, transaction records, and basic website analytics or cookie data where enabled.

Most information is provided directly by users during inquiries, bookings, and project discussions.
03

Types of Cookies

We may use session cookies that end when you close your browser and persistent cookies that remain for a limited period. These cookies may be used for essential site functions, to remember settings, and to measure site performance and traffic patterns. We do not use cookies to collect more information than is reasonably needed for those purposes.

Cookie use is limited to operational, preference, and analytics purposes.
04

Cookie Controls

We use cookies and similar technologies to support site operation, remember basic preferences, and understand how the site is used. You can usually control cookies through your browser settings and, where available, through on-site preference controls. Disabling certain cookies may reduce functionality or prevent some features from working as intended.

Browser settings and consent tools may limit non-essential cookies, but some site functions may be affected.
Contact Information

Contact Information

Privacy email
help@sacksenselamp.click
Telephone
+84 913 949 544
Postal address
Số 48, Đường 30 Tháng 4, Hưng Lợi, Can Tho, Can Tho, 94116
Privacy contact
help@sacksenselamp.click
01
Processing purpose

How We Use Data

We use personal data to respond to inquiries, assess garments and materials, prepare quotes, manage appointments, carry out agreed alteration or remodelling work, arrange collection, process payments, maintain records, and communicate about project status. We also use limited technical data to operate, secure, and improve the website and to detect misuse or technical issues.

Processing is limited to the operational and administrative purposes described here.
02
Sharing partners

Sharing With Service Providers

We may share personal data with trusted service providers that support website hosting, communications, payment processing, scheduling, recordkeeping, or similar operational tasks. These parties are expected to use the information only for the services they provide to us and to protect it through appropriate confidentiality and security measures. We do not sell personal data.

Service providers receive only the information needed to perform their assigned functions.
03
Legal basis

Legal Disclosures

We may disclose personal data where required to comply with law, lawful requests, court orders, or regulatory obligations. We may also share information when necessary to protect our rights, investigate misuse, or support the safety and integrity of our services. Any disclosure is limited to the extent reasonably required for that purpose.

Legal disclosure is limited to what is necessary for compliance or protection of rights.

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and ask for clarification about how your data is used. Where a request cannot be fully granted, we will explain the reason.

Available rights may vary depending on the nature of the request and applicable law.

To make a privacy request, provide enough information for us to identify the relevant record and describe the action you want us to take. We may ask for additional details to verify identity or to locate the correct project file. If a request is complex or repetitive, we may need more time to respond, but we will keep the process proportionate and lawful.

Requests are handled after we confirm identity and review any legal exceptions.

We keep personal data only for as long as needed for the purpose for which it was collected, including project administration, payment handling, dispute resolution, and compliance with applicable obligations. When data is no longer required, we delete it or anonymize it where practical. Some records may be retained for a longer period if law, tax rules, or legitimate business needs require it.

Retention is based on service needs, legal obligations, and recordkeeping requirements.

If we make material changes, we will update the policy text on the site and may provide additional notice where appropriate. The revised version applies from its stated effective date. We encourage users to review this page periodically so they remain aware of how information is handled.

We review this policy when our practices or legal obligations change.